Privacy Policy

Last Updated: 27 September 2024

1. Introduction

Welcome to Kim Forrester Holistic Wellbeing (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://kimforrester.net.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details.
Usage Data: Information about how you use our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website.
To improve, personalize, and expand our website.
To understand and analyze how you use our website.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
To process your transactions and manage your orders.
To send you emails.
To find and prevent fraud.

4. Third-Party Services

We use third-party services to help us operate our website and conduct our business. These third parties may have access to your personal information for the purpose of performing these tasks on our behalf:

Google Analytics: We use Google Analytics to understand how our website is being used and to improve user experience. Google Analytics collects information such as your IP address, browser type, pages visited, and the time and date of your visit. For more information on how Google Analytics collects and processes data, please visit Google’s Privacy Policy.
MailChimp: We use MailChimp to manage our email marketing campaigns. MailChimp may collect your email address and other contact details to send you newsletters and promotional emails. For more information on how MailChimp collects and processes data, please visit MailChimp’s Privacy Policy.
SimplyBook: We use SimplyBook to manage our online booking system. SimplyBook may collect your name, email address, phone number, and other booking details. For more information on how SimplyBook collects and processes data, please visit SimplyBook’s Privacy Policy.

5. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. CalOPPA Compliance

We comply with the California Online Privacy Protection Act (CalOPPA). We do not track users over time and across third-party websites, and we do not respond to Do Not Track (DNT) signals. For more information about CalOPPA, please visit CalOPPA’s website.

7. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

kim@kimforrester.net